SiteKiosk: Bug Fix for critical error
On kiosk machines with SiteKiosk versions earlier than 8.7 under Windows 7, the system will in most cases become unusable after Internet Explorer 10 is installed. The affected SiteKiosk versions are 7.1 - 8.6. Any Windows 7 computers that have automatic updates enabled will be affected because Internet Explorer 10 is installed automatically as part of Windows updates.

All software resellers are strongly encouraged to forward this information to the operators of the kiosks. PROVISIO has no information about the end user and therefore cannot directly inform them!

Additional information...
FAQ: SITEREMOTE 3 SERVER PORTS
Article ID: 9699
ArticleType: FAQ
Level: Closed
Platform: Windows
Language: English
Creation Date: 6/22/2010 2:13 PM
Last Modification Date: 2/4/2013 6:00 PM
Product: SiteRemote
Version: 3.x (and later)
Views: 21608
Attachment: -
Created By: PROVISIO\olbrich (Provisio)
Modified By: PROVISIO\abdinghoff (Provisio)
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Description
It is necessary that the following ports be open for the respective operations on the SiteRemote SERVER:

- for communication with the SiteKiosk terminals
8086 default Windows clients (incoming)
5222 default Android clients (incoming)

- for access to the website(s):
80 http or 443 HTTPS (incoming)

- for sending e-mail
25 SMTP (outgoing)

- for the SiteRemote file manager (and SiteCaster):
52138 TCP (incoming)

- for the XMPP server ejabbered (used to connect Android clients):
8888 TCP (only used locally on the server)

- for VNC
The optional VNC connection to the clients can be established via the SiteRemote 3 server, diminishing the team traffic allotment (repeater), or by a direct connection to the client (Teredo).


The Repeater option requires that the following ports be made available on the SiteRemote server:
5901 TCP incoming (VNCViewer port)
5500 TCP incoming (VNCServer port)
55901 UDP incoming (controller port)
55900 UDP outgoing (CtS blackboard)

All that is required for the Teredo option is to set up the firewall on the client machine following this FAQ:
http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=461

VNC requires the UVNC Client (Viewer) on the PC you use to establish the connection. It needs TCP 5901 (out).
Comments (2): SITEREMOTE 3 SERVER PORTS
Re: SITEREMOTE 3 SERVER PORTS PROVISIO\olbrich (Provisio) 7/7/2010 2:08 PM
Further information about the used ports on the client:
http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=461

Re: SITEREMOTE 3 SERVER PORTS PROVISIO\olbrich (Provisio) 5/31/2012 2:19 PM
By default the File Manager (and SiteCaster) does use the torrent technique to send the files to the terminals so that these data can also be distributed between the clients.

But if required you can change the File Manager settings to use HTTPS instead so that the clients will always load the files directly from the SiteRemote Server via https (443) only.

This can be changed within the Team settings in your SiteRemote Team.
Just activate the option "Transfer files via secure HTTP (HTTPS) to the machines" at the settings page (at the end of the page) and confirm by using the save button.

Then there is no need to open the torrent port (52138).
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