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Solutions for the healthcare and pharmaceutical industry
Merck (MSD) Sharp & Dohme, Spain
Customer consulting terminal
Chemical and pharmaceutical products are rather complex as they involve an abundance of different characteristics, possible applications and product details. A consulting terminal offers customers an easy-to-use tool that lets them review different variations and products and decide whether a particular product is suited to satisfy their needs and requirements.
The terminals also allow customers to easily pull up every detail of a product - from product information to hazard warnings to effects and side effects.
Human Resources Terminal (HR)
In this day and age, human resources management with all of its aspects and nuances is largely a matter of database management. Requests for vacation, travel expense statements as well as time and work sheets are recorded and processed electronically. And, work instructions, safety regulations, work schedules or shift rosters as well as general in-house information are uploaded to the company's corporate Intranet.
Access to this resource without a personal workstation is difficult to obtain. Public access human resources (HR) terminals are an excellent alternative as they allow the staff to gain access to all portions of the corporate network by entering their password or using other types of identification.
Digital Signage advertising display
It is often the simple things that make or break the success of a business venture. Digital Signage solutions can be incorporated in a snap with the help of SiteRemote and SiteKiosk. Possible applications range from displaying continuous sequences of images, videos or text to utilizing digital signage content for screen savers on workstations or consulting terminals.
Sample project
Healthier living through kiosks
Americas PBS is using SiteKiosk to secure their new healthcare kiosks, which are being deployed throughout Latin America. Through the kiosks, users can schedule appointments with healthcare providers, scan insurance forms and update personal information. The kiosks include a biometric device to identify users, a webcam for document scanning, and a printer to print forms and other information.
Because of the sensitive information conveyed via the kiosks SiteKiosk is used to secure the devices, including preventing manipulation of the operating system, and to erase personal information and temporary files once a user completed their interaction. In addition, SiteKiosk's Digital Signage functions provide a way to display marketing information via the screensaver when the kiosks weren’t being used.
Read the full Case Study here (PDF)
Solution partner: Americas Business Process Services
